Operations Manager at TELUS Network

Lead operations for TELUS Network Engineering and Operations team in Prince George, BC. Focus on implementing new technologies, troubleshooting, and enhancing service delivery through key collaborations.
As Operations Manager, you will guide a multidisciplined team to achieve operational excellence. Emphasizing effective leadership and best practices, you will work cross-functionally to meet program objectives while also monitoring progress and mitigating potential challenges. This role is vital for maintaining network efficiency and ensuring consistent service quality across operations.

Key Responsibilities:

• Establish standards and guidelines for operational execution

• Provide leadership, mentorship, and support to the team

• Collaborate on program objectives and deliverables

• Track program progress and implement mitigation strategies

• Conduct quarterly service audits with partners
Requirements:

• Minimum 10 years in Telecom Operations or Engineering

• Proven leadership in mission-critical network solutions

• Effective communication and motivational skills

• Strong customer orientation with leadership experience

• University Degree in Engineering or Technical Diploma
Drive operational success and foster continuous improvement as you lead the TELUS team in Prince George.
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