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Financial Services Banking & Finance Banking Operations Financial Consultant

Financial Services

Job in Prince George, BC, Canada
Listing for: Integris, a division of Coastal Community Credit Union
Part Time position
Listed on 2026-02-28
Job specializations:
  • Finance & Banking
    Financial Services, Banking & Finance, Banking Operations, Financial Consultant
Salary/Wage Range or Industry Benchmark: 20.17 - 23.66 CAD Hourly CAD 20.17 23.66 HOUR
Job Description & How to Apply Below
Position: Financial Services Support 1

Job Details

Description

Integris, a Division of Coastal Community Credit Union is currently searching for an individual to fill the role for a part-time, Monday to Thursday, temporary one-year term,
Financial Services Support 1 (FSS1) in the Integris corporate office in Prince George. For this position, we are looking for someone that has strong knowledge in Integris products and services, and a demonstrated proficiency in applicable software (T24 or subsidiary equivalent).

Doing More Together!

More than just administration, this role includes an ongoing commitment to developing relationships with internal members (FSO/FSR etc) to help them support our external members. This support occurs through processing loan files, performing searches, answering phone inquiries plus a variety of other administrative duties.

Salary Range: $20.17 to $23.66 per hour

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

Total Rewards:
We provide employees with a comprehensive compensation package beyond the base salary, including:

  • Employer paid pension plan
  • Generous paid time off options to foster work-life-family balance
  • Extended health & dental benefits
  • Short-term and long-term disability insurance
  • Time off for Volunteering
  • Vision Care

    • The Ideal candidate will have:

    Loan & Mortgage Administration:

  • Completes personal loan administration in the following areas:
    Filing. Loan payoff completion. Various computer searches and registration. Loan and LOC mastering and disbursement under guidance. PPSA Register. Mortgage P/O requests including penalty calculation under guidance. Understands when to place follow up tasks for compliance. Mortgage Mastering and Disbursement with guidance. Completes Mortgage Renewals with guidance.
  • Responsible for the ongoing administration of loan files Checks to see if file documentation and security is compliant with I & L policy and in-branch lending policies.

    • Member Servicing:

  • Responds to telephone inquiries or external requests (notaries, lawyers, realtors) regarding outstanding loan balances, bank confirmations, etc. Either provides information requested or refers to appropriate person for more detailed information.
  • Complete basic member and account maintenance (i.e., address changes, name changes, documents sign-offs).

    Note:

    includes Banking System updates.

    • Products & Services:

  • Basic knowledge of all insurance products

    • Knowledge & Application:

  • Develops basic, general knowledge of CU retail lending products & services.
  • Develops familiarity of basic CU products & services.

    • Compliance & Regulatory Requirements

  • Can review the I&L policy in the completion of duties.
  • Utilizes Lending Procedure Manual to ensure adherence.
  • Utilizes step-by-step to perform tasks to ensure items are processed correctly.
  • Utilizes FSS Procedure Manual to understand risk.

    • Support & Back-Up:

  • Pre-authorized transfers – either provides technical assistance & direction to MSRs and/or
    completes, processes & files

    Note:

    May be centralized.
  • On a centralized basis, posts collection items for all business units

    Note:

    Not required by all FSS
    positions.
  • Provides FSO basic support e.g. insurance refunds, searches, set up of tax payments.
  • May provide collections officer support such as:
    Posting collections, write-offs, bill payments, regular payments, and lawyer fees.
  • Assist in the maintenance and appearance of the branch and branch surroundings.

    • Completes Deemed rate sheets with support and guidance

    • Leadership & Teamwork:

  • Contributes as a member of the FSS team.

    • Technical Knowledge & Application

  • Knowledge of T24 System
  • Basic Knowledge of LOS
  • Outlook
  • BC On-line;
    City of PG/LTSA/BC Registry
  • Basic MS Word and Excel
  • Basic knowledge of CRI/CPL Connect
  • Basic knowledge of At Source

    • The deadline for this position is until filled.

    Qualifications

    Skills

    Behaviors

    Preferred

    Enthusiastic

    : Shows intense and eager enjoyment and interest

    Detail Oriented

    : Capable of carrying out a given task with all details necessary to get the task done well

    Team Player

    : Works well as a member of a group

    Dedicated

    : Devoted to a task or purpose with loyalty or integrity :

    Motivations

    :

    Education

    Experience

    Licenses & Certifications

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