Deskside Support Technician BC

Overview

Deskside Support Technician - Prince George, BC

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Are you a motivated individual eager to work as part of a dynamic network operations team? Successful applicants will deploy and operate workstations for mid-enterprise clients in Western Canada. You will have opportunities to work on projects and operational environments, as well as travel to client sites.

• Managing client workstations
• Develop and maintain network schematics and documentation
• Assisting with remote user setup (VPN)
• Installing applications
• Monitoring and managing backups
• Maintain service requests (tickets)
• Assisting network analyst with onsite installs

• Microsoft 365 Certified Fundamentals - beneficial
• MCSA – Windows 11 - beneficial
• Retired Microsoft certificates are acceptable
• Two-year field experience in systems support
• One - two-year program from technical school – focus on Information Technology - required
• Ability to work independently
• Ability to work onsite
• Clear criminal record check
• Ability to learn and adapt to changing environments
• Ability to adapt with changing client requirements
• You must be able to work inhouse with our team, remote work is not available
• Ability to work onsite with clients
• Applicants must possess a valid Canadian driver’s license held for a minimum of five (5) years and provide evidence of current and continuous Canadian automobile insurance coverage for that duration

Experience with the following vendors would be an asset:

• Opportunity to work with cutting-edge networking technologies.
• Collaborative and supportive team environment.
• Opportunities for ongoing training and professional development.
• Competitive salary and benefits package.

Founded in 2003 Core Network Solutions delivers complex network solutions to mid-enterprise clientele. Our strong focus on routing, switching, wireless and security our team has a wide scope of skills. With ties to the communities we work in, we believe in giving back to several not-for-profit organizations.

• We design a methodology for rapid deployment of networks.
• We partner with leading IT industry network vendors.
• We establish relationships with distribution partners.
• We lead the way in finding environmentally friendly solutions that use less power, fewer materials and fewer products to ultimately reduce an organization’s carbon footprint.
• We attract global-enterprise clientele with high-performance networks looking for ways to optimize efficiency, security, performance and quality control for the systems they rely on to do their business.

To deliver Information Communication Technology solutions in a socially responsible manner; tailored to individual client needs based on business drivers while keeping pace with advancements in technology.

• To be the premier ICT organization in the mid-market throughout Western Canada in the technology suites that we deliver.
• Stimulate social change through continued community involvement in local charities.

• Establish and maintain strong relationships with clients through transparency and effective communication.
• Undertake all aspects of business operations with an eye to efficiency and profitability.
• Help our clients serve their clients and customers better through the products and service we deliver.
• Encourage development of staff personally and corporately.
• Promote an atmosphere that facilitates sharing and transfer of knowledge.
• Engage in community activities resulting in a betterment of life for the less fortunate.
• Conduct operations in a sustainable environmentally friendly fashion.

• Type:
  Full-time
• Experience:
  
  Mid level
• Functions:
  Information Technology
• Industries:
  Computer Networking
• Location:
  
  Prince George, BC – (onsite)
• Job Types: Full-time, Permanent
• Pay: $45,000.00-$70,000.00 per year

• Monday to Friday

• Entry level

• Information Technology

• Computer Networking

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