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Hybrid Senior Network Support Engineer at Drax
Job in
Prince George, BC, Canada
Listed on 2026-06-06
Listing for:
Drax Group
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Cybersecurity, IT Support
Job Description & How to Apply Below
In this full-time position, you will utilize your 3-5 years of 3rd line support experience to maintain and optimize network performance. Responsibilities include managing Cisco switches/routers and Palo Alto firewalls, coordinating with suppliers, and supporting SDWAN operations. Your contributions will play a crucial role in business projects and overall network performance.
Key Responsibilities:
• Diagnose and resolve network-related issues efficiently
• Maintain LAN/WAN network infrastructure across locations
• Manage relationships with third-party network providers
• Provide day-to-day support for network operations
• Ensure high performance through monitoring and troubleshooting
Requirements:
• 3-5 years of experience in network technical support
• Minimum CCNA certification or proven hands-on knowledge
• Proficient with Cisco switch and router configuration
• Experience with Palo Alto firewalls is a plus
• Excellent ability to prioritize tasks and meet SLAs
Support Drax's mission by ensuring high-quality network performance across global operations.
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Position Requirements
10+ Years
work experience
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