Hybrid Senior Network Support Engineer at Drax

Drive network stability as a Senior Network Support Engineer with Drax, based in Prince George, BC. This hybrid role provides competitive salary while ensuring efficient global network operations.

In this full-time position, you will utilize your 3-5 years of 3rd line support experience to maintain and optimize network performance. Responsibilities include managing Cisco switches/routers and Palo Alto firewalls, coordinating with suppliers, and supporting SDWAN operations. Your contributions will play a crucial role in business projects and overall network performance.

Key Responsibilities:

• Diagnose and resolve network-related issues efficiently

• Maintain LAN/WAN network infrastructure across locations

• Manage relationships with third-party network providers

• Provide day-to-day support for network operations

• Ensure high performance through monitoring and troubleshooting

Requirements:

• 3-5 years of experience in network technical support

• Minimum CCNA certification or proven hands-on knowledge

• Proficient with Cisco switch and router configuration

• Experience with Palo Alto firewalls is a plus

• Excellent ability to prioritize tasks and meet SLAs

Support Drax's mission by ensuring high-quality network performance across global operations.
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