HPC Infrastructure Vendor Service Lead

Help shape the future of computing at Podtech Data Centers, Prince George. Manage vendors while supporting high-performance computing in a mission-critical setting.

As the HPC Vendor Service Manager, your mission is to oversee all vendor activities related to high-performance computing infrastructure. You will manage OEM service relationships, ensuring compliance, repair efficiency, and logistical accuracy across vendor operations. This position requires an understanding of technical infrastructure and the ability to coordinate teams effectively.

Key Responsibilities:

• Serve as the primary liaison for OEM and third-party vendors

• Oversee maintenance, diagnostics, and repair schedules

• Ensure compliance with safety and operational protocols

• Manage RMAs, including tracking and communication

• Assess vendor performance and report metrics

Requirements:

• Degree or relevant education in IT or Engineering

• Over 3 years in data center operations or hardware support

• Proven experience in vendor management and service delivery

• Knowledge of HPC environments and lifecycle management

• Strong skills in communication and oversight

Manage vendor activities and enhance high-performance computing solutions effectively with Podtech Data Centers.
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