Mental Health Intake Worker

Overview

Career Opportunity: Mental Health Intake Worker

Location: Vanderhoof, or Burns Lake, BC

Employment Type: Full-Time, 35 hours per week

Practice Differently with Carrier Sekani Family Services (CSFS): CSFS is an innovative and progressive leader in Indigenous health and family services where culture is at the centre of everything we do. Since our beginnings in the late 1980s, CSFS has grown to over 475 employees providing services to 11 member Nations. Discover what it means to practice differently, as you enjoy unique experiences, close connections with communities, as well as the natural wonders of northern BC while you work.

As part of a multi-disciplinary team, the Mental Health Intake Worker is responsible for providing administrative and clerical support to the Health and Wellness team. This role ensures the efficient and effective handling of referrals to mental health programs, supporting seamless access to services for clients.

• Process all applications through established screening and waitlist criteria in a timely manner.
• Assess referrals to ensure they meet eligibility criteria for service; follow up with referral sources for clarification or to address ineligibility.
• Maintain accurate tracking of referrals, waitlists, and caseloads.
• Contact clients to coordinate all aspects of the intake process, ensuring a positive and professional experience.

Visit  and click on ‘View Opportunities’ to view the full job description for this career opportunity.

• Minimum of a high school diploma (Grade 12) or equivalent.
• Minimum of two (2) years of office experience in a related role, preferably in health or social services.
• CSFS encourages applications from individuals whose backgrounds may not align perfectly with the qualifications listed above.

Burns Lake, a small community with big aspirations and determination is the economic hub for the Lakes District. This region is noted for affordable housing and a low cost of living. Explore local living and community life as part of joining CSFS.

Vanderhoof, positioned near the centre of British Columbia and known as the “Heart of it All” for lifestyle and opportunities. Learn more at the Vanderhoof website.

• We live by our values of Responsibility, Compassion, Honesty, Integrity, Trust and Respect while caring and advocating for vulnerable people.
• Supported to pursue lifelong learning, professional development and recognition for your contribution.
• Recognize the value of Carrier Sekani Knowledge holders and language speakers.

Wage Range: The target hiring range for this position is $25.6707 to $33.2442 per hour. Placement within the range depends on knowledge, skills, experience, and internal equity.

Total Rewards: Comprehensive compensation package including flexible time off, Municipal Pension Plan (defined benefit with employer contribution of 9.31%), extended health and dental benefits, and opportunities for professional development.

Final date to receive applications: December 31, 2025

Along with your resume, please submit a cover letter outlining why you are interested in this opportunity, what skills and experience you will bring, and how your qualifications will make you successful in this role. In accordance with Section 41 of the BC Human Rights Code and Section 15 of the Canadian Charter of Rights and Freedoms, preference will be given to qualified candidates with Aboriginal Ancestry.

CSFS is committed to accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please contact our Human Resources team by email at recruitment and we will address your requirements.