Employment Consultant

Job Description

Location:

#th Avenue, Prince George, BC V2L 3X3

Travel Expectations:  Ability to work in different locations in the catchment

As an Employment Consultant (EC), you’ll be responsible for assisting clients with finding and maintaining employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self‑motivation, and building their skills and strengths to achieve and maintain sustainable employment.

What you’ll do

Conduct Client Needs Assessments with eligible clients as the first step in their individualized action plan

Collaborate with clients to develop, update, and revise action plans, in line with policy

Overall responsibility for the management of assigned client case files in the primary information system (ICM), including documentation in client eligibility determination, and recording client progress and results

Support and monitor the progress of each client by reviewing the client’s progress, comparing it against the client’s Action Plan, verifying client engagement, ensuring documentation requirements are being completed, and performing general oversight activities

Collaborate with other organizations as necessary to coordinate a client’s Action Plan services and financial supports

Refer clients to internal and external community resources specified in their Action Plans and follow up on referrals as appropriate

Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment

Provide individualized Job Sustainment support to clients and employers when the client requires on‑the‑job support

Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected

Stay up to date on any other employment programs or funding sources that clients may be eligible for

May participate in community and employer events

Research and identify employers and sector opportunities on behalf of clients

What you bring

Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; building partnerships with employers, community agencies, and other stakeholders

Successful track record helping clients to overcome barriers to meet identified goals and targets

Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment

Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check

Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred; or equivalent experience

Computer literacy, including Microsoft Office Suite

Ability to work Monday to Friday in Centre

Certified Career Development Practitioner (CCDP) designation would be an asset

Bilingual (French and English) would be an asset

Experience in the Employment Services Sector

Experience with provincial government and other online tools such as ICM and online employment services

A valid driver’s license and a reliable vehicle

What we offer

Competitive salary of $54,300 per year

Comprehensive and flexible health and dental benefits

RRSP Matching program of 1.5% base earnings

Ongoing learning and development opportunities

Generous time‑off policies that promote work/life balance

A diverse and inclusive workplace with a track record of high employee engagement and teamwork

The opportunity to do work that makes a difference

Diversity, Equity, Inclusion and Belonging Matter
WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity‑deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.
WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

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