More jobs:
3rd Line Support Engineer; Networking
Job in
Princes Risborough, Buckinghamshire, HP27, England, UK
Listed on 2025-12-17
Listing for:
Xact Placements Limited
Full Time
position Listed on 2025-12-17
Job specializations:
-
IT/Tech
IT Support, Cybersecurity
Job Description & How to Apply Below
3rd Line Support Engineer
Princes Risborough (Hybrid)
£37,000 – £40,000
We’re looking for a technically strong and proactive 3rd Line Support Engineer with solid networking experience to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.
What you’ll do:- Act as the senior technical escalation point for 2nd and 3rd line incidents, with a strong focus on network-related issues
- Configure, deploy, and support routers, switches, firewalls, and wireless infrastructure across multi-site school environments
- Lead IT projects from planning to implementation
- Deliver on-site and remote technical support and contribute to documentation and knowledge sharing
- Proven hands‑on experience configuring and supporting network infrastructure (routers, switches, firewalls, wireless)
- Strong experience with Windows Server, AD, Hyper‑V, and Office
365/Azure - Excellent troubleshooting skills and confident decision‑making under pressure
- A customer‑first mindset with great communication skills
- A friendly, flexible, and team‑oriented approach
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