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Senior Claims Representative

Job in Princeton, Gibson County, Indiana, 47670, USA
Listing for: Kalepa Insurance Services, LLC
Full Time position
Listed on 2025-11-27
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Insurance Agent, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Senior Claims Representative page is loaded## Senior Claims Representative remote type:
Hybrid locations:
IN-Princeton time type:
Full time posted on:
Posted 24 Days Agojob requisition :
JR-000607

MSIG USA continues to grow!
** Company Overview:
** is the US-based subsidiary of , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.
** Summary/

Job Purpose:

** This position is responsible to adjust assigned claims within delegated limits of authority, conduct timely and thorough investigations, handle subrogation claims, and complete fair and equitable claim settlements in accordance with MSMM Claim Handling Guidelines and/or requirements of principals regarding TPA business to ensure services are provided in a fair, equitable and timely manner.
*
* Essential Functions:

*** Receives new claim assignments of a moderate to complex nature and analyzes the nature of the claim to determine required investigation and handling.  Determines and identifies indemnity issues or questions of coverage in accordance with MSMM Claims Handling Guidelines and/or requirements of principals regarding TPA business.
* Performs timely and thorough investigations including necessary survey arrangement in compliance with all jurisdictional requirements and/or entitlements.
* Conducts an informed case analysis to initiate reserve changes within assigned authority and makes recommendations to supervisor or manager where assigned authority is exceeded.
* Manages, controls and negotiates timely and equitable claim payments and settlements in accordance with jurisdictional and fair claims practice requirements and company policy and procedures. Investigates, evaluates and resolves moderate level claims files.
* Maintains current case diary and ensures retention of appropriate hard copy file documentation.  Provides accurate claims system documentation as required by company claim manuals and procedures.  Responsible for completion and/or submission of claim forms and reports as required by outside agencies.
* May handle subrogation of claims within delegated limits of authority, including identification of responsible parties, preparation of claim notice, correspondence with carriers, and negotiation of settlement in accordance with MSMM Recovery Procedures.
* May be required to assign the defense of lawsuits to approved defense counsel; directs and monitors quality and performance of defense counsel.  Maintains compliance with all requirements of the company’s Litigation Management Program. Reviews and adjusts, where appropriate, fee bills and legal expenses for accuracy and reasonableness.
* Services the claim needs of our customers including insureds, claimants, brokers, etc., in accordance with company policy and procedures, and attends client visitations with underwriters and other parties to conduct presentations and reviews.
* Maintains ongoing communication with all customers throughout the claims process in an effort to provide timely and appropriate claim status as appropriate and/or required by statutory regulations.
* Completes timely and accurate data reports to state reporting agencies to ensured full compliance with MSMM and regulatory requirement.
* Maintains full compliance with all regulatory Fair Claim Practices Acts and state and federal regulations.
* Maintains full compliance with all state licensing and continuing education requirements to ensure current and appropriate filing/standing of all adjuster licenses.
*
* Qualifications:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Education and Experience

Required:

**** Diploma/Degree & Experience
*** High School Degree or G.E.D. is required.…
Position Requirements
10+ Years work experience
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