Production Supervisor II

Job Summary

The Production Supervisor is responsible for the overall performance of operations, overseeing staff, support personnel and hourly workers while ensuring products meet all quality standards, cost targets and customer‑required lead times. This individual initiates and implements programs involving new product introductions, quality improvements, cost reductions and operational changes.

The Production Supervisor is responsible for overseeing and directing production activities. They ensure that production targets are met, workflows are streamlined, and quality standards are maintained.

• Supervise and coordinate production activities, including scheduling, resource allocation, and workflow management.
• Monitor production processes to ensure that they are efficient, effective, and meet quality standards.
• Collaborate with production teams to identify and address process inefficiencies, equipment malfunctions, and other issues that impact production efficiency.
• Manage and train production staff, ensuring that they have the skills and knowledge necessary to perform their duties effectively and safely.
• Create and maintain production schedules, ensuring that they are aligned with customer demand and production targets.
• Conduct regular safety audits and inspections to ensure that safety protocols are being followed and that all equipment is functioning properly.
• Develop and implement production policies, procedures, and guidelines to ensure consistency and quality across all production activities.
• Stay up-to-date with new production technologies and techniques, and make recommendations for technological improvements where appropriate.

• High school diploma or equivalent.
• 3+ years experience in manufacturing or production management.
• Strong leadership and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Familiarity with Lean Manufacturing principles and methodologies.
• Experience with process improvement and optimization.
• Excellent analytical and problem‑solving skills.
• Effective time‑management and organizational abilities.

• Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job‑family results.
• Plans and establishes operational plans and day‑to‑day objectives for a team of entry level professionals and/or skilled support employees.
• Assigns tasks to a team to achieve operational targets, service standards, etc.

• Communicates with parties typically within own department or job family, and may communicate with parties external to the department which may include clients or partners depending upon the job area.
• Explains policies, practices and procedures of the area of responsibility to others within the team.
• Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

• Responsible for making minor to moderate improvements of processes, systems or products to enhance performance of job area.
• Problems may be difficult but not complex. Problems typically impact the department and/or job‑family group.
• Problems are typically solved through drawing from prior experience and analysis of issues.

• Manages a small to mid‑sized team consisting of three or more entry level professionals or skilled support employees.
• Leads, directs and reviews the work of team members in order to accomplish operational plans and results.
• Provides day‑to‑day work direction for team, focused on maintaining steady workflow and productivity and resolving operational decisions.
• Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.

• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires broad job knowledge of technical or operational practices within assigned discipline.
• Typically has a bachelor’s degree or equivalent professional certification and 3 years of prior relevant experience.