Client Service Representative- Front Desk Receptionist

Client Service I Representative - Front Desk Receptionist Location

US-NJ-Princeton

Canon U.S.A., Inc.

• Requisition
• Category:
  Field Service
• Position Type:
  Full-Time
• Workstyle:
  Full-Time On Site

Responsible for prompt delivery of various on‑site work assignments, providing customer service and ultimately, customer satisfaction.

• Promptly inform supervisor of potential problems or customer concerns.
• Promptly review and respond to management and client requests via emails, phone calls, text messages and verbal communication.
• Maintain a strong focus on delivering excellent customer service.
• Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsible for activities that may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attend cross‑functional trainings to ensure the ability to provide coverage when short‑staffed.
• Adjust site responsibility and location of coverage as needed based on client and/or division needs.

• Perform general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, and entering data into computer systems.
• Respond to customer needs and requests, accept deliveries, and set up food and beverages for meetings.
• Possibly be responsible for copy, binding, and copier maintenance.

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills and technical knowledge.
• Ability to multitask and prioritize to meet deadlines.
• Excellent customer service and communication skills.
• Ability to work with minimal supervision.
• Willingness to work overtime as needed.
• Required to obtain any necessary security and/or clearances required by customers to enter premises.
• May require driving between multiple client locations and having a personal vehicle with a valid driver’s license and acceptable driving record.
• Capabilities to lift up to 50 lbs and to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Please note:

this is a customer‑facing role and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures relating to COVID‑19.

In accordance with applicable law, the anticipated rate for this role is $17.20 – $23.37 hourly.

About our Company - Canon U.S.A., Inc. is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top‑10 for U.S. patents granted for 41 consecutive years.

Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at  and connect with us on Linked In at

We believe that Who We Are is reflected in our commitment to work culture, integrity, respect, empowerment, and making a difference in the communities we serve. Our employees bring strong work ethic, creativity, and a cooperative spirit.

• Competitive compensation and benefits package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more.
• Employee referral bonus.
• Employee discounts.
• "Dress for Your Day" attire program (casual is welcome, based on your job function).
• Volunteer opportunities to give back to our local community.
• Swag – a Canon welcome kit and official merchandise.

* Based on weekly patent counts issued by the United States Patent and Trademark Office.

All referenced product names and other marks are trademarks of their respective owners.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

You must be legally authorized to work in the United States. Canon U.S.A., Inc. will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

Full-Time On Site – This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.