Onboarding & Vendor Contracts Specialist

Supports and enhances the customer onboarding experience. Provides administrative support to both internal and external customers as they move through the final stages of the sales cycle. Coordinates with the Sales Executives and Sales Support Supervisor to ensure an efficient vendor approval process.

• Reviews and delivers on customer contractual requirements.
• Meets SLAs established by Sales Support Supervisor to ensure an efficient contracting process.
• Identifies subject matter experts and internal business partners to support the onboarding process.
• Manages the delegation and timely responses required by internal resources to complete vendor forms.
• Ensures accuracy and finalizes vendor supplier forms.
• Undergoes third party training offered by customers geared towards understanding and utilizing administrative portals.
• Establishes UL accounts within 3rd party portals to ensure an efficient invoicing and payment process.
• Obtains insurance requirements and coordinates with UL’s Risk Management team.
• Identifies and escalates issues with the onboarding process.
• Reads and follows the Underwriters Laboratories Code of Conduct, and follows all physical and digital security practices
• Performs other duties as directed.