Relocation Consultant; Part-Time - Brunswick, NJ
Listed on 2025-12-27
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Customer Service/HelpDesk
Client Relationship Manager, Bilingual, Customer Service Rep, HelpDesk/Support
Relocation Consultant (Part-Time) - New Brunswick, NJ
Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high‑touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is empowered by an AI‑driven native mobile app and workforce mobility platform. Our core values emphasize customer focus, innovation, integrity, and excellence.
Relocity serves thousands of cities across the United States, Europe, and Asia. More details at
As a Part‑Time Personal Host (Relocation Consultant), you will be a trusted partner to our clients and their employees, guiding them through every stage of the relocation process. The role is primarily remote (60‑70%) with 30‑40% on‑site client support. You will be expected to be available according to the company’s flexible work policies and supported by strong local expertise, interpersonal skills, project management, calendar coordination, problem‑solving, and tech fluency.
Responsibilities- Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
- Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
- Conduct in‑depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
- Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
- Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family‑friendly venues.
- Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
- Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
- Facilitate ongoing communication with relocating employees via phone, email, video calls, or in‑person meetings to address questions and provide timely updates.
- Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
- Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow‑ups.
- Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.
- Must have the legal right to work in the United States.
- Must have at least 5 years of residency in the New Brunswick/Princeton Area, with extensive knowledge of the local rental market, education system, and registration processes.
- Must own a reliable, registered, and insured 4‑door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
- Applicants should have the flexibility to dedicate at least 20 hours per week without full‑time commitments elsewhere.
- Must be flexible and available to work weekends.
- Friendly, outgoing personality, strong customer service orientation, and problem‑solving abilities.
- Must be self‑motivated, able to work independently and manage time effectively.
- Prior personal relocation or moving assistance experience is preferred, but not required.
- Bachelor or Associate’s degree (or equivalent) preferred.
- Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.
- Must have a laptop, smartphone, and reliable internet connection.
- Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of an organization.
- Seniority level:
Mid‑Senior level - Employment type:
Part‑time - Job function:
General Business and Customer Service - Industries:
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Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.
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