Senior CX Specialist - Elevate Customer Experience
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
dsm-firmenich in Princeton, NJ seeks a Senior Specialist in the Customer Experience team to oversee the end-to-end customer journey from order entry to payment. You will act as the primary contact for customers, resolving inquiries, processing orders, and coordinating with cross-functional teams to ensure timely and effective support.
The role calls for a minimum of 5 years in Customer Care/CRM, strong client-facing communication, and a focus on delivering exceptional service while driving
We are currently recruiting a Senior CX Specialist
- Elevate Customer Experience for our team in Princeton, NJ, United States.
Learn more about the Senior CX Specialist
- Elevate Customer Experience role in the description above.
We appreciate your interest in this position.
Join dsm-firmenich and contribute to our ongoing work.
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