Patient Access Representative​/Surgery Scheduler

Patient Access Representative/Surgery Scheduler page is loaded## Patient Access Representative/Surgery Scheduler locations:
US NJ Princeton (Stanhope St) time type:
Full time posted on:
Posted 4 Days Agojob requisition :
R2624
** About the Role
** The Patient Access Representative/Surgery Scheduler position is responsible for receiving patients in a kind and caring manner and to ensure that the day-to-day operations of the front office are completed.
** MAJOR

DUTIES AND RESPONSIBILITIES:

*
* ** Patient Access Representative*
* • Checking patients in and out
• Answering the phone to address patient inquiries and scheduling appointments
• Documenting insurance information, personal information, payment methods and other important patient information
• Updating patient files and appointment information accurately
• Communicating information and important details to other medical care staff
• Contacting insurance companies regarding coverage, preapprovals, billing and other issues
• Processing payments from patients and handling billing issues between patients and insurance companies
• Managing various types of paperwork and other clerical duties
** Surgery Scheduler*
* • Exhibit excellent customer service internally and with patients and other external customers.
• Schedule surgery at the appropriate facility.
• Schedule coordinated surgeries with other physicians’ offices as needed.
• Order special surgical equipment, when necessary.
• Communicate with Hospital Coordinator in regard to add-on cases, cancels or reschedules to ensure accuracy.
• Schedule all surgical cases.
• Enter all scheduled surgeries into the computer and update as necessary.
• Monitor surgery schedule to maintain a consistent, efficient flow to avoid physician down time.
• Forward to precert all outpatient and inpatient cases with patient’s insurance company.
• Obtain medical clearances for scheduled surgeries if needed.
• Communicate all surgical instructions to patient via patient portal, letter, or phone call.
• Send all surgical orders to surgical facility.
• Other duties as assigned.
** JOB REQUIRMENTS:**•
** Education
* * o High School Graduate or GED equivalento Organizational skills training prefer redo Computer courses prefer redo Organizational Skills Training preferred•
** Experience
* * o 2 years previous experience in medical office setting preferred  2-3 years experience working in a business officeo 2-3 year supervisory experienceo Previous experience with multi-phone lines
** Language Skills
** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people.
** Mathematical Skills
** Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry.
** Reasoning Ability
** Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
** Computer Skills
** To perform this job successfully, an individual should have knowledge of basic computer software.
** Other

Skills and Abilities

*
* • Requires great attention to detail and organization
• Ability to develop and maintain effective relationship with physicians, staff, leadership and external entities.
• Proficiency in Microsoft Office software, CAQH, various verification sites
• Reliability, ability to multi-task and provide high-level problem solving skills
• Ability to maintain strict confidentiality
• Plan, coordinate, implement services to support the medical providers
• Ability to work independently
• Ability to work under pressure
** Physical Demands
** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to…