Front Desk Agent

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2 days ago – Be among the first 25 applicants.

Join to apply for the Front Desk Agent role at Ashford Inc.

#25-4101

Princeton, New Jersey, USA

Full-time

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre‑registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

• High work ethic and self‑initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our guests.

Entry level

Full-time

Management and Manufacturing

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