Business Technology Solutions Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

• Have a significant direct client interaction, managing multiple projects simultaneously
• Drive growth and delivery of technology solutions for commercial pharma clients, focusing on 1-3 key accounts in the East Coast region
• Deeply understand client’s business challenges and provide thought leadership in addressing issues. Work proactively to bring the best of ZS expertise to the client(s)
• Work with onshore and offshore teams to develop price estimate, plan capacity, coordinate delivery of the end-to-end technology capability (BI Reporting, Analytics, AI, Digital, Big Data, Cloud, MDM) solution, report project status and act as escalation path for clients
• Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy
• Apply ZS methodology and Agile delivery concepts to the project(s)
• Ensure technical design is robust and scalable solutions consistent with ZS and industry practices; take advantage of the existing assets and maintaining a balance between architecture requirements and specific client needs
• Provide project leadership and direction on one or more projects while maintaining a high-quality level of service
• Develop and manage client relationships on projects. As a technology leader, bring new ideas around technology trends, outlook for continuous improvement, and capabilities to our clients.
• Identify and drive opportunities of selling additional work to client. Update senior leaders, prepare and present compelling and creative client presentations
• Identify latest technology trends and domain trends to develop ZS POV and drive innovative solutions for our clients
• Serve as the single point of contact and advisor for clients to facilitate their business needs and program demands through solutions and services
• Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design and technology (systems architecture, data warehousing, report creation)
• Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions
• Collaborate with other ZS internal expertise teams - Architects, Validation/testing, etc. to ensure best in class technology solution
• Mentor, develop and motivate ZS teams and people;
  Lead by example

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or another computer related discipline
• 7+ years of relevant hands on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements;
  Minimum 5 years of experience leading large delivery teams
• Ability to effectively manage multiple projects at the same time
• Experience in leading and building POV on new technology or problem solving, Innovation to build firm intellectual capital
• Extensive experience in big data and cloud technologies

• Strong client presence and ability to communicate verbally and in writing technical concepts to all audiences
• Significant supervisory, coaching and hands-on project management skills
• Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects
• Willingness to travel to other global offices as needed to work with client or other internal project teams

ZS offers…