Project Manager II

Interactive Response Technology (IRT) Project Manager – Contract Role Overview

We are seeking an experienced Interactive Response Technology (IRT) Project Manager to provide end‑to‑end support for clinical study teams. This role will partner closely with IRT leadership and cross‑functional stakeholders to gather study requirements, manage study‑specific timelines, support UAT activities, oversee system changes, and deliver training to users. The ideal candidate brings strong IRT experience, excellent communication skills, and the ability to drive timelines within a dynamic clinical environment.

• Support the IRT Project Manager throughout the full IRT development lifecycle—from project kickoff through system go‑live, change control, maintenance, and study closeout—ensuring alignment with study timelines.
• Coordinate and support User Acceptance Testing (UAT), including stakeholder and CRO involvement, drafting test scenarios, and conducting testing as needed.
• Contribute to vendor oversight at the study level, which may include root cause analysis, identifying corrective/preventative actions, and escalating vendor issues.
• Ensure vendor system development processes comply with internal quality and documentation standards.
• Manage and monitor system change requests:
  • Collaborate with clinical study teams to define required system updates.
  • Track changes throughout the project lifecycle and recommend corrective actions to improve standards and consistency.
• Provide study‑level IRT operational support, including:
  • Troubleshooting data transfer issues between IRT vendors and internal/external systems.
  • Developing and maintaining study documentation (SOPs, job aids, guidance documents).
  • Supporting process improvement initiatives.
  • Delivering training and education to stakeholders, including creation of training materials.

Required:

• Minimum 3 years’ experience in IRT Project Management or IRT database design/development.
• Bachelor’s degree in biology, life sciences, computer science, or a related field.
• Strong understanding of database structures and tools used for data management, extraction, and reporting.
• Working knowledge of clinical research processes and basic statistical concepts.
• Excellent interpersonal and communication skills.
• Strong analytical, problem‑solving, planning, and organizational abilities.
• Ability to set, communicate, and manage goals and expectations.
• High attention to detail with strong decision‑making, negotiation, and multitasking capabilities.
• Proficiency with email, Windows applications, Microsoft Office (Word, Excel, PowerPoint), and database/spreadsheet tools.
• Demonstrated ability to work effectively within cross‑functional teams.