Manager, Audience Development, Event Audiences & Operations

Dow Jones & Co. is a worldwide news and information powerhouse with brands such as The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, Market Watch, and Financial News. Since 1882, we have brought accurate, in‑depth information to the world's leading business entities through innovative technology, advanced data feeds, and award‑winning journalism.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

The Event Audience & Operations team is a strategic partner for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams. We recruit and retain C‑level and senior executives for our globally influential business memberships and events, providing industry‑specific intelligence, events, and tools to help professionals lead, grow, and advance.

Reporting to the Associate Director, Data & Audience, the Manager oversees data management systems, project prioritization and delivery, and critical audience development tasks for the WSJ Leadership Institute and live journalism events. The position focuses on delivering best‑in‑class tools, data, processes, and systems, working closely with DJ Engineering & IT teams to improve technology, analytics, and efficiency for lead generation, platform management, and prospect reporting initiatives.

• Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns
• Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data
• Act as the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project‑managing recommendations through to implementation
• Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis
• Own training documentation and educational sessions, ensuring the team is well‑versed and comfortable submitting data requests
• Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up
• Provide back‑up support for key business systems and platforms, including Air Table, Cvent, Splash, and Salesforce, in support of Membership initiatives

• 3‑5 years of CRM, marketing/database automation, and event management systems experience and project management; marketing experience a plus
  • An expert user of at least one industry‑leading CRM, marketing automation, or event management system
  • The technical aptitude to master new SaaS systems quickly
• Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues
• Understands how to use automation to improve productivity and optimization
• Proven ability to multi‑task and adhere to tight deadlines in a fast‑paced, collaborative environment
• Proven ability to work with multiple stakeholders across the business
• Detail‑oriented, with excellent written and oral communication skills
• Ability to simplify and create focus within a complex organization and team
• Strong leadership, diplomatic and problem‑solving skills
• Must be entrepreneurial and self‑starter with the ability to fully own and drive projects forward
• Ability to think strategically and execute methodically
• Strong proficiency with Google Product Suite, Google Tag Manager, and MS Office Suite, including Excel
• Bachelor's Degree in an appropriate field of study (Preferred)

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits.

Reasonable accommodation:
Dow Jones, Making Careers Newsworthy – We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to…