Assistant Director, Information Technology

Overview

The Assistant Director, Information Technology serves as the key technology advisor to leadership within the School of Engineering Dean's Office and acts as a liaison with six academic departments and five interdisciplinary centers within engineering, other campus departments, Princeton's Office of Information Technology (OIT), and external constituents. This position provides support and oversight for a broad range of services, including technological needs in respect to facility renovations, teaching and research laboratories, and various high-profile and high-traffic event, meeting, and teaching classrooms across the engineering neighborhood, which encompasses eight buildings.

The Assistant Director provides high-level computing and technical support for over 200 faculty and staff within the school and deploys others at his/her discretion. Using complex trouble-shooting skills and sound decision‑making skills, this role is a strong advocate and knowledge expert, and regularly reviews technology as it relates to business processes, teaching needs, and research laboratory operations, and pro‑actively leads initiatives on how to more efficiently utilize technology.

Additionally, this position serves as a key resource on the University's critical infrastructure standards & practices committee and provides direct oversight of the School of Engineering's gas monitoring systems including its design, implementation, and ongoing maintenance.

This position is onsite.

IT Leadership and Management

• Serves as key strategic technology advisor to the Dean, Vice Dean, Associate Dean of Admin and Finance, and other senior leaders within the school (including departmental chairs and center directors).
• Holds regular meetings with technical staff across eleven units within SEAS; defines, implements, communicates, and continually improves the applied use of technology in SEAS' administration, research, scholarship, and pedagogy.
• Serves as the main point of contact for technical aspects of capital projects, building renovations, and infrastructure upgrades.
• Represents SEAS at conferences/meetings with education peers; manages one full‑time staff member.
• Maintains technical certifications relevant to current IT trends in operating systems, IT security and project management.

Computing Support

• Ensures efficient and effective support of departmental desktops, laptops, tablets, smart phones, printers, projectors, and other electronic and audio‑visual devices and equipment.
• Provides guidance to over 200 faculty and staff on computing purchases (hardware, software, mobile technology, and other applications) and maintains over 600 devices school‑wide.
• Performs research and analysis necessary for developing appropriate recommendations regarding hardware/software configurations, policy standards, user needs, and capabilities/limitations of hardware and software.
• Manages back‑ups, system life‑cycles, software versioning, and technology assets.

Office Productivity

• Support all office productivity applications, including Adobe Creative Suite, Microsoft Office, email, University business applications, and in‑house applications.
• Maintain standardized Intune, JAMF and FCP machines, Cyber Ark, EntraID Directory, and Windows server administration.
• Administer, design, and develop Smartsheet, Power Apps, MS SharePoint applications for broad SEAS deployment, such as automating nominations for undergraduate awards and SEAS research project funding applications.
• Communicate all OIT alerts and best practices to faculty staff, and students.
• Administer procedures and configure devices ensuring safe travel abroad for faculty and staff, compliant with University policies.
• Be familiar with Tiger Data, Google Drive, Dropbox, One Drive cloud storage solutions.

Data and Web Management

• Develops and supports in‑house database systems, inventory systems, and building technology infrastructure.
• Designs and deploys user databases on new printing/imaging/copier system(s) ensuring security and functionality for electronic documents.
• Serves as a consultant to departmental technical support on school‑wide projects such as platform adaption (i.e.,…