Director, DevOps Engineering

About the Role:

Grade Level (for internal use):13

The TeamS&P Global's Dev Ops Engineering organization sits at the centre of how the firm delivers software — building and operating the pipelines, platforms, and infrastructure that enable fast, secure, and reliable software delivery at enterprise scale. This is a people-first, automation-first engineering leadership role where you will shape both the technical direction and the team culture of a function that directly influences engineering velocity and platform resilience across the organization.

The ideal candidate is a pragmatic and empathetic leader with an automation-first mindset — one who sets clear expectations, makes sound decisions under pressure, and builds a culture of ownership, reliability, and continuous improvement.

Responsibilities and Impact Lead, coach, and develop a team of Dev Ops engineers through structured feedback, performance management, and career planning — recruiting and retaining strong Dev Ops talent while fostering an inclusive, accountable, and continuous-improvement engineering culture that attracts and grows top practitioners.

Own the strategy, roadmap, and delivery of CI/CD pipelines, cloud infrastructure, container platforms, and developer tooling — driving adoption of infrastructure-as-code, configuration management, and automation to measurably improve consistency, speed, and repeatability across the engineering estate.

Ensure platform reliability, availability, and performance through observability practices, SLO definition and measurement, capacity planning, and effective incident and problem management — establishing measurable reliability standards that application engineering teams can depend on.

Embed security and compliance controls into delivery pipelines and platforms in partnership with Security, Risk, and Architecture teams — translating compliance requirements into automated, auditable guardrails that protect the software delivery lifecycle without compromising engineering velocity.

Partner with application engineering, product, and operations teams to measurably improve DORA metrics — deployment frequency, lead time for changes, change failure rate, and mean time to recovery — using data-driven insights to drive continuous platform improvement and demonstrate business value.

Manage cloud and tooling costs, vendor relationships, and platform investments with a focus on efficiency and value — communicating strategy, priorities, risks, and outcomes to senior stakeholders and making sound resource allocation decisions that balance innovation with operational discipline.

What We're Looking For:

Basic (Required) Qualifications

Experience:

12+ years of experience in Dev Ops, platform engineering, infrastructure, or site reliability engineering — including 5+ years leading Dev Ops or platform engineering teams with accountability for performance, delivery, and team developmentCI/CD & Cloud Platforms:
Hands-on experience with CI/CD tooling such as Jenkins, Git Lab CI, Git Hub Actions, or Azure Dev Ops, and demonstrated production experience with at least one major cloud platform (AWS, Azure, or GCP) — including containerization technologies such as Docker and container orchestration technologies such as Kubernetes Infrastructure Automation:
Demonstrated production experience with infrastructure-as-code and configuration management tooling such as Terraform, Ansible, or Helm — driving consistency, repeatability, and automation at enterprise scale across multi-environment cloud deployments

Platform Reliability & Observability:
Proven track record of ensuring platform reliability and availability through observability practices, SLO definition and measurement, capacity planning, and structured production…