Assistant Manager

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Company Overview

Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Benefits/Perks

• Sign-on bonus (permanent hire)
• Competitive pay
• Flexible schedule
• Employee discounts
• Ongoing training

Company Overview

Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.



Job Summary

As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

Responsibilities

Team Leadership

• Recruit, hire, and retain top talent
• Coach, develop, and motivate team members following Capriotti’s training standards
• Identify development needs to foster growth and retention

Scheduling & Operations

• Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale
• Maintain high service standards and uphold company culture

Food Quality & Compliance

• Ensure proper preparation, portioning, and presentation of all menu items
• Uphold Capriotti’s recipes for consistent guest experiences
• Oversee compliance with health, safety, and maintenance regulations

Financial & Sales Management

• Handle cash management, deposits, cost of goods, labor, and other financials
• Promote a “salesmanship” culture at the counter with suggestive selling techniques
• Manage purchasing, inventory, and waste control effectively

Marketing & Communication

• Support local and brand-wide marketing initiatives
• Communicate effectively with team members, guests, vendors, and corporate
• Build trust across all shop relationships

Problem-Solving & Resilience

• Analyze challenges and make sound decisions
• Stay calm and adaptable under pressure and shifting priorities

Qualifications

• Service-oriented with a strong desire to help others
• Time management skills; able to multitask while maintaining focus on guest experience and product quality
• Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
• Food Handler Certification (or ability to obtain one)

Physical Requirements

• Work in temperatures from 0°F to 100°F
• Stand/move for extended periods
• Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet

If you’re ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti’s Sandwich Shop wants to hear from you!

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other
• Industries Restaurants

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