Sales Associate

About Us

The Princeton University Store has been a proud part of the Princeton community since 1905. Our Nassau Street location is the go-to destination for high‑end Princeton apparel, accessories, and gifts, catering to alumni, visitors, and tour groups seeking exceptional products that reflect the prestige and tradition of Princeton University.

We are seeking dynamic and experienced Sales Associates to join our Nassau Street team. This role requires individuals with a proven ability to deliver proactive, personalized service and excel in a fast‑paced, premium retail environment. As a Sales Associate, you will represent the Princeton University Store brand, showcasing your expertise in engaging customers, upselling, and creating memorable shopping experiences.

• Provide exceptional, proactive customer service by greeting guests, understanding their needs, and offering tailored recommendations.
• Utilize in‑depth product knowledge to enhance the customer experience and build sales.
• Actively upsell and cross‑sell merchandise to maximize revenue while maintaining brand integrity.
• Maintain the store’s elevated aesthetic through meticulous merchandising, stock replenishment, and attention to detail.
• Operate the point‑of‑sale system efficiently, ensuring seamless and accurate transactions.
• Promote co‑op membership benefits and actively encourage customers to join.
• Stay informed about Princeton University traditions, events, and products to authentically engage with customers.
• Support store promotions, events, and seasonal displays to enhance the shopping experience.
• Adhere to store security standards and assist in maintaining proper floor control.

• Retail Expertise:
  Minimum of 1–2 years of experience in premium or boutique apparel and accessories retail.
• Sales
  
  Skills:
  
  Proven ability to upsell, cross‑sell, and meet or exceed sales targets.
• Customer Engagement:
  Exceptional interpersonal skills with a knack for building relationships and delivering personalized service.
• Product Knowledge:
  Passion for learning about Princeton‑branded merchandise and its connection to the University’s legacy.
• Team‑Oriented:
  Collaborative mindset with the ability to work effectively in a fast‑paced environment.
• Professionalism:
  Strong communication skills, polished demeanor, and a customer‑first attitude.
• Availability:
  Flexible schedule, including weekends and holidays, as needed.

• Be part of a legacy:
  Represent an iconic brand that has served Princeton for over a century.
• Showcase your skills:
  Work in a premium retail environment where your expertise and enthusiasm can shine.
• Make a difference:
  Help alumni, visitors, and fans celebrate their connection to Princeton with exceptional products and service.