SUD Program Supervisor - Prineville

Description

The Substance Use Disorder Program Supervisor works closely with the Program Manager/Director to provide oversight and direction for the day‑to‑day clinical operations to ensure compassionate care and quality service and clinical compliance with Oregon Administrative Rules and other regulatory bodies, and in keeping with the mission and vision of Best Care. This position carries a small caseload and works with the Program Manager/Director to build, develop, and improve staff/team performance and clinical services being provided in a way that upholds the values and standards of Best Care.

• Provides effective leadership, oversight and evaluation of services, staff development, wellness, treatment planning, case management and coordination, utilization of community resources, group, family, and individual therapy or counseling;
• Conducts assessments as needed including histories of mental and physical health, substance use, past mental health services and criminal justice contacts, assessing family, cultural, social, and work relationships;
• Develops treatment plans and provides diagnoses consistent with DSM‑5;
• Performs individual and group treatment sessions, as well as delegating these functions to appropriate clinical staff. Documents and provides rationale for services provided;
• Promotes integrated treatment services through coordination with mental health, substance use, and medical treatment service providers;
• Demonstrates leadership in de‑escalation and services that promote crisis stabilization;
• Demonstrates the ability to effectively manage facility milieu and safety.

• Provides clinical supervision to program staff and documents supervision for each program staff in accordance with Oregon Administrative Rules;
• Provides orientation and annual training to program staff to maintain adequate program operation and compliance;
• Assists with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements;
• Establishes and maintains a robust team model, including non‑traditional, peer, and professional staff;
• Provides input for annual performance evaluations and recommends training and development opportunities for program staff.

• Provides direct, day‑to‑day supervision and performance management of the assigned program staff to include interviewing and hiring, coaching and performance management, and training/professional development in accordance with Best Care policies and procedures and all State and Federal employment laws;
• Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients served;
• Ensures compliance with Best Care’s and all regulatory standards and statutes within assigned program;
• Accessible by telephone for emergencies purposes and provides reasonable support, documentation, and follow‑up in a timely manner;
• Participates in facility on‑call rotation for after‑hours consultation and screening for appropriate referral;
• Coordinates and maintains professional relationship with program staff, community partners, and clients;
• Develops and maintains staff schedule, on‑call rotation, and other tasks related to scheduling and review/approval of time sheets and time‑off requests;
• Develops strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and insurance agencies. Promotes the program through partnerships;
• Promotes a welcoming, compassionate, recovery‑based, environment for individuals seeking services;
• Assists Program Manager/Director with daily managerial oversight of personnel, stabilizing individuals, and provides feedback to Best Care’s leadership team as directed by the Program Manager/Director;
• Attends required program meetings, trainings, and Clinical Supervision designated by Program Manager/Director.
• Other related duties as assigned by Program Manager/Director.

• Performs work in alignment with…