Receptionist, Administrative​/Clerical

Company Overview

At H&R Block, we believe in the power of people helping people. We provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We are hiring a Seasonal Client Service Professional/Receptionist to join our team in Prior Lake, MN. In this role you will focus on wow‑ing clients now and in the future, while supporting our tax professionals and ensuring a seamless client experience.

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service, whether in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program,
  Better You
  , to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (additional eligibility requirements apply)

Prior Lake, MN

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Administrative
Industries:
Retail

$11.00 - $27.00 per hour

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.