Receptionist, Administrative​/Clerical

Overview

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At H&R Block, we believe in the power of people helping people. We aim to provide help and inspire confidence in our clients, associates, and communities, and foster a high performing, connected culture where everyone belongs.

We are pursuing a long-term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. Our environment is curious, creative, and collaborative, embracing challenges as opportunities to make a meaningful difference.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Disounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k, and Employee Stock Purchase Plan

We are committed to building a Connected Culture, where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be surrounded by colleagues who support each other and are recognized globally for outstanding workplaces.

H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.