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Resident Services Coordinator

Job in Prosper, Collin County, Texas, 75078, USA
Listing for: SARES REGIS Group
Full Time, Part Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21 - 23 USD Hourly USD 21.00 23.00 HOUR
Job Description & How to Apply Below
Overview

Rental Discount Available! Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment, and management firm focusing on commercial properties and multifamily communities in the western U.S. Since 1993, SRG has developed and acquired over $7 billion in commercial and residential assets. The company manages approximately 25 million square feet of office and industrial space and 30,000 apartment units.

Opportunity:
Resident Services Coordinator - Prosper, TX

Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 188-unit community, Alders Prosper! This is a great career opportunity in an ideal location.

Essential Functions:
  • Greet prospects, guests, and visitors upon arrival to our community.
  • Provide a personalized experience, emphasizing care and convenience for residents.
  • Engage with residents to foster positive relationships and confirm their expectations are met.
  • Respond promptly and professionally to resident complaints and concerns, ensuring resolution and satisfaction.
  • Serve as the communication hub, sharing community happenings via the computer portal and postings.
  • Plan, promote, and execute resident events and activities to add value beyond their apartments.
  • Identify and implement opportunities to enhance resident happiness and service.
  • Qualifications:
    • At least 6 months of excellent customer service experience and ability to pass a fair housing exam.
    • Relevant experience in customer service and resident engagement.
    • Effective written and verbal communication skills.
    • Ability to work independently without supervision.
    • Proficiency with property operations software, including Outlook, Internet, Excel, and Word.
    • Valid driver's license and auto insurance.
    • Availability to work weekends and overtime as required.
    Compensation and Benefits:

    Salary range: $21.00 - $23.00/hour. We offer a competitive package including a 401(k) match, rental incentives, renewal bonuses, and discounts based on location. Full-time employees working 30-40 hours weekly are eligible for medical, dental, vision, voluntary benefits, and vacation accrual. Sick time is provided per law.

    Application Process:

    Please apply online at our SARES REGIS CAREERS WEBSITE. All positions are contingent upon successful background checks and drug testing.

    Job code: PM21

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