Sales Associate - Kirkland's - Part Time

Sales Associate - Kirkland's Home - Part Time

Apply for the Sales Associate position at The Brand House Collective.

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer using Kirkland’s customer service model while assisting with all aspects of operations and merchandising under the direction of the management team. Sales Associates drive sales growth by flexing into multiple roles, including selling, cashiering, replenishing, setting floors and/or cleaning. Serving the customer is always the top priority regardless of the work area.

• Supports and values Customer Service in both the in-store and online (ship to store) shopping experience
• Actively engages with all customers, modeling exceptional selling behaviors
• Greets every customer with enthusiasm and maintains a positive, can-do attitude at all times
• Proactively engages with customers, reads cues, and responds appropriately
• Educates each customer on loyalty programs, current promotions, and merchandise assortment to support basket building
• Supports the company’s branding by treating all customers and co-workers respectfully and professionally while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs
• Assists in the receipt of all merchandise in a safe, timely, and efficient manner
• Assists in maintaining an efficient and organized sales floor and stockroom
• Assists in maintaining merchandise presentation, pricing, and inventory accuracy
• Champions and demonstrates a commitment to Kirkland’s values:
  Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

• Energetic, people- and results-oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays, and evenings
• Ability to read and interpret company directives, handbook, and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/products
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently communicate with customers in person, electronically, and telephonically
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
• Must be able to operate a Point of Sale system, registers, and handheld devices efficiently and accurately

• Entry level

• Part-time

• Sales and Business Development

• Retail and Transportation, Logistics, Supply Chain and Storage