Prosper eStores - Curbie - Part-Time

Responsibilities

H‑E‑B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.

Once you are eligible, you will become an Owner in the company, so we are looking for commitment, hard work, and focus on quality and Customer service. Partner‑owned – means our most important resources – People – drive the innovation, growth, and success that make H‑E‑B The Greatest Omnichannel Retailing Company.

• Customer service skills; ability to work in a fast‑paced environment.

Customer Service

• Uses a digital tool to retrieve and review customer orders.
• Communicates order changes/adjustments to customer.
• Makes necessary adjustments to orders based on Customer requests.
• Audits orders for bagging, quality, completion, and note following.
• Packages / transports / loads groceries / merchandise from holding areas to customer‑s vehicle.
• Minimizes shrink through careful handling of product.
• Achieves productivity standards.

Sanitation / Stocking / Food Safety

• Gathers baskets and picks up trash inside and outside eStore, as needed.
• Maintains / stocks bag areas.
• Returns product to shelf.
• Transfers products from slot to slot to help free up carts.
• Organizes carts / maintains cleanliness within the eStore.
• Maintains standards for safety and sanitation.

• Minimum age 16.
• Completion of all required training upon hire (e.g., Alcohol Seller’s Training).
• Customer service and communication skills.
• Ability to prioritize and handle cross‑functional tasks.
• Ability to work a flexible schedule.

• Perform in a fast‑paced work environment which requires detailed work and precision.
• Work with Customers and stay attentive to their needs.
• Work a flexible schedule, based on business needs.
• Work in varying conditions; work while exposed to hot, wet, and/or cold conditions.
• Constantly walk, reach at waist, grasp.
• Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push/pull with arms, twist, pinch, perform fine motor movements.
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs.
• Use a manual pallet jack multiple times per day.
• Lift within safe limits; if an item is too heavy, ask for assistance.

Posted February 2024