Clerical Group Leader

Clerical Group Leader

Brown University Health

Under general supervision, but according to established policies and procedures, functions as a lead or resource person for clerical employees. Utilizes experience‑based knowledge of specific unit/department operations in order to assign work, establish work schedules and review the work of others. Regularly performs a variety of clerical duties in addition to lead responsibilities, such as gathering data, preparing reports, taking messages, typing, and so forth.

Brown University Health employees are expected to successfully role‑model the organization’s values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors that describe how we work together and how we get things done.

• Instill Trust and Value Differences
• Patient and Community Focus
• Collaborate

• Functions as a lead or resource person for unit departmental clerical personnel; assigns and reviews work; assists in the orientation and training of new employees; coordinates the flow of work through an assigned area of responsibility.
• Provides input into the development of work procedures within an assigned unit/department and maintains daily time schedules.
• Monitors and evaluates the work processed by other clerical employees and ensures that established standards of accuracy are maintained.
• May be responsible for ordering and inventorying expendable office supplies for the unit/department.
• Assists subordinate clerical employees with complex and/or sensitive work‑related matters.
• Explains and instructs new procedures, report formats, codes, etc.
• Performs a variety of clerical duties within the assigned unit/department, such as researching files, records, answering phones, compiling reports, studying charts, billing for unit/department charges, maintaining office equipment, completing forms, and typing.
• Operates a variety of standard and/or automated office equipment such as a calculator, photocopier, adding machine, microfilm viewer, typewriter and an on‑line computer terminal.

• BASIC KNOWLEDGE
  : A level of knowledge generally obtained through high school or its equivalent; ability to operate standard and automated office equipment, including an on‑line computer terminal; good math skills for statistical analysis, calculating and verifying report totals; administrative ability to function as a lead or resource person for clerical employees and coordinate their activities.
• EXPERIENCE
  :
  Six to twelve months of progressively more responsible experience to become familiar with all unit/department functions.
• SUPERVISORY RESPONSIBILITY
  :
  Functions as a lead or resource person for clerical employees; working conditions are generally good, with little discomfort due to noise, heat, and dust.

$19.58–$32.31 per hour

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Rhode Island Hospital – 593 Eddy Street, Providence, Rhode Island 02903

Sunday–Thursday: 7:00 am–3:30 pm with rotating holidays

Day

8 hours

No

Mid‑Senior level

Full‑time

Administrative

Hospitals and Health Care