Advocacy Program Coordinator & Data Steward

We are seeking a contractor to provide flexible operational support across our Customer Advocacy program. This role blends day-to-day program coordination with critical data management responsibilities, including file migrations, audits, and cleanup. It's a great fit for someone who is equally comfortable with content workflows and the behind-the-scenes data hygiene that keeps advocacy programs running at scale.

Responsibilities

* Advocacy Program Support:
Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.

* Content & Asset Coordination:
Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.

* Speaker & Event Support:
Assist with speaker list management, outreach coordination, and logistics support for events.

* File & Data Migration:
Support the migration of advocacy-related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.

* Database & Program Audits:
Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.

* Process Documentation:
Help document and maintain standard operating procedures for both program and data management activities.