Strategic Senior Technology Specialist

Strategic Senior Technology Specialist

Able to reside in - Albany NY, Hartford CT. Providence RI or Boston

Position Profile

The Strategic Senior Technology Specialist is responsible for executing the core equipment and basic services strategy within assigned accounts, working closely with the Client Executive in Strategic and Enterprise Accounts.

• Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.

• Independently lead customer engagements, meetings, and develop opportunities by leveraging subject matter experts and other resources to position, propose, and close deals.

• Qualify opportunities efficiently and develop proposals that meet or exceed customer requirements.

• Craft and position the Ricoh portfolio to align with customer needs.

• Assess solution fit and affordability for the customer.

• Lead pricing, proposal development, and negotiations.

• Propose, sell, and deliver profitable core equipment and basic services.

• Collaborate with matrix teams to ensure high-quality deliverables for clients.

• Build trust and influence through effective collaboration with clients.

• Clearly articulate Ricoh’s industry position and value proposition to clients.

• Perform other duties as assigned.

• Bachelor’s degree or equivalent experience in a related field.

• 5–10 years of experience selling into Fortune 5000 companies.

• Proven consultative selling skills.

• Strong negotiation and selling skills.

• Deep understanding of customer approval processes and internal workflows.

• Ability to sell service annuities and effectively manage change orders.

• Demonstrated success in using collaboration to build influence.

• Strong knowledge of Ricoh’s core products and services portfolio.

• Ability to independently develop and deliver compelling value propositions.

• Excellent verbal and written communication skills.

• Proven ability to build and maintain professional relationships.

• Awareness of changing market trends.

• IT-savvy with knowledge of enterprise architectures.

• High learning agility.

• Typical office environment with adequate lighting, ventilation, and normal temperature and noise levels.

• Work assignments are varied and require interpretation, comprehension, and application of complex material and data.

• Minimal physical effort required; work is primarily sedentary but may involve walking, standing, bending, and lifting objects under 10 lbs.

• Moderate dexterity required for regular use of tools such as calculators, keyboards, and other office equipment.

• Travel required (approximately 30%), including overnight travel.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.