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Proactive Customer Success Specialist

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading professional services company in Providence, RI, is seeking a Customer Success Associate. This role focuses on managing customer relationships throughout the lifecycle by offering support and driving customer satisfaction. Responsibilities include onboarding new clients, resolving inquiries, assisting with renewals, and leveraging performance data for improvement. A Bachelor’s degree and B2B client service experience—preferably in industries like banking and insurance—are required.

Join a dynamic team dedicated to enhancing customer experiences.
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