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Member Experience Escalations Specialist

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Aaa-Northeast
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Success Management, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

AAA Northeast is seeking a dedicated member advocate to respond to and interpret company procedures, aiming to delight members. The role requires handling sensitive interactions with patience, logging workflows, and determining reimbursements per policy.

A high school diploma and 1+ year of brand-focused customer service are required, with bilingual translation assessment for eligible staff. Join a legacy organization with strong benefits and opportunities for career growth.

Join us at Aaa-Northeast as our next Member Experience Escalations Specialist in Providence, RI, United States.

The Member Experience Escalations Specialist role at Aaa-Northeast is now open for applications in Providence, RI, United States.

We are currently recruiting a Member Experience Escalations Specialist for our team in Providence, RI, United States.

This is a great role to take on the Member Experience Escalations Specialist role at Aaa-Northeast.

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