Clinical Manager

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Summary: The Nursing (RN) Clinical Manager is responsible for management and oversight of their assigned operational unit(s). The RN Clinical Manager translates and supports the goals, objectives, policies, and procedures of the Nursing Department delivery of nursing services on one or more designated patient care units. Has delegated authority to make decisions in the areas of patient care delivery, human resource management and budgetary development and compliance.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees demonstrate the core Success Factors:
Instill Trust and Value Differences, Patient and Community Focus and Collaborate. Leaders also demonstrate aptitude to ensure accountability, build effective teams, drive vision and purpose, and optimize work processes. By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region with customer‑friendly, geographically accessible and high‑value services within a comprehensive integrated academic health system. Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.

Has 24‑hour responsibility for one or more patient units, directing and coordinating resources for the delivery of care to patients and their families. Supports a trauma‑informed, least restrictive environment free from coercion, retaliation or discipline. Supports a workplace culture of safety, including team approaches to patient safety and an atmosphere that promotes reporting of safety incidents and focuses on staffing, communication and prevention of adverse outcomes.

Monitors and evaluates the assignment of patient care to the appropriate unit based on patient needs and acuity level. Sets a strategic vision for the area according to standards of excellence, with Magnet standards as foundation for practice. Designs strategies to support organizational goals. Sets unit‑based goals and objectives consistent with overall departmental and institutional perspective. Monitors progress toward goal attainment.

Schedules regular staff meetings to provide day‑to‑day operational information, quality and policy updates, unit information, and organizational news from hospital and Brown University Health leadership. Develops employees to their fullest work potential by identifying educational opportunities and unit‑based growth experiences. Responsible for being knowledgeable of requirements of accrediting and regulatory agencies. Monitors compliance with these standards on the Nursing Unit.

Ensures compliance with regulatory and organization‑specific environmental and safety standards for the unit in collaboration with Environmental Safety Program Manager, Safety Officer, and the hospital quality and safety committees. Responsible for unit‑level Quality Improvement implementation of activities commensurate with the Hospital’s Quality Improvement Plan. Participates on hospital, departmental, and system‑wide committees and teams as deemed necessary by the department director.

Evaluates the individual performance of each member of the staff and provides developmental feedback; assessment is ongoing and reviewed annually. Meets with employees to discuss and evaluate performance and review individual performance goals at appropriate interval periods. Follows appropriate hospital performance counseling process for disciplinary issues. Supports and participates in ongoing Nursing, Educational, and Research programs. Works collaboratively with staff, peers, and Professional Practice Development staff, including Clinical Nurse Specialists and Clinical Nurse Leaders, to…