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Problem Solving Case Manager

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Thrive Behavioral Health
Full Time position
Listed on 2026-01-14
Job specializations:
  • Healthcare
    Mental Health, Community Health
Job Description & How to Apply Below
Position: Housing Problem Solving Case Manager

Description CASE MANAGER COMMUNITY SUPPORT PROGRAM FULL TIME - NON EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been deliveringبيه mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high‑quality, low‑cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence‑based, person‑centric care models. Our programs include:
Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary

_TARGET Provides direct service, coordination of care, and linkage to services and advocacy, as needed to individual client and/or family for the purpose of assisting clientigem overall life management and recovery.

Schedule:

Mon‑Fri, First Shift

Location:

Providence, RI

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is that they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person Antoine. Please consider applying anyway.

Essential

Responsibilities
  • Provide needs assessment, referral, education, advocacy, and follow‑up services to clients for issues concerning mentalติด health, medical, substance abuse, vocational, and living skills.
  • Collaborate with other providers, agencies and individuals in the client’s network of care.
  • Provide referral, advocacy and education in the community regarding issues of chemical dependency or mental health.
  • Monitor signs and symptoms of psychiatric functioning; monitor medication regimen and document findings. Report any variance to appropriate clinical supervisory staff.
  • Support effective techniques for symptom management and medication as prescribed.
  • Assist clients in developing and strengthening their support network to accomplish goals and objectives.
  • Provide assistance with living arrangements and income maintenance to ensure safe and affordable housing.
  • Develop and implement case‑management plans and document services consistent with Thrive standards.
  • Produce, complete, and maintain billing forms, logs, data‑collection forms, case‑management documentation and client records on time & in accordance with Thrive standards and state and federal regulations.
  • Schedule client hours sufficient to achieve individual / program billing targets.
  • Participate in clinical team meetings to ensure smooth coordination of client services and treatment.
  • Provide crisis intervention.
  • Accompany client to community appointments, provide advocacy as needed.
  • Assist in coordination and oversight of client’s physical healthcare and needs.
  • Review e‑mail account daily for new messages.
  • Carry and elevate a positive Thrive image consistent with Thrive’s Guiding Principles and professional code of ethics.
Education, Experience and Competencies
  • Bachelor’s Degree in Human Service field or an equivalent combination of education and experience required.
  • Minimum two year experience in Human Service field working with clients with disabilities preferred.
  • Experience or training in related state and federal assistance programs also preferred. Basic computer literacy skills are necessary.
Certifications, Licenses Requirements
  • Valid driver’s license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation to perform the responsibilities/tasks of the job.
  • Case Management /Community Support Professional Certification or working toward required certification.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally…

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