Sales Coordinator

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Under the direction of the General Manager and our outside sales service, the Sales Coordinator is the onsite contact for sales for the hotel. This is a unique role as you will work 20 hours in sales and 20 hours at the front desk.

• Answer all incoming calls, direct or handle appropriate requests.
• Type contracts, appointment letters, thank you letters, tentative bookings, etc., on a timely basis.
• Contact clients to follow up on specific information (room list, billing information, etc.) and follow through with reservations, front desk and accounting accordingly.
• Conduct hotel tours when needed or appropriate.
• Type all proposals on a timely basis and create appropriate file.
• Attend pre-conference meetings when called upon.
• Greet guests at a professional level.
• File sales files at the end of the day.
• Prepare sales department mail for post office.
• Prepare convention kits and collateral daily to be used in house and on sales calls.
• Ensure all groups are taken care of and all items are set for pre‑arrival of the group.
• Present a clean, pleasant, professional image to project a positive appearance to potential guests and clients.
• When working at the front desk, check guests in and out, greet guests, and ensure all guests have a great stay.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.