UIPath Dev/Support Engineer
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2025-12-22
Listing for:
CoSourcing Partners Inc.
Full Time
position Listed on 2025-12-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cloud Computing, Systems Engineer
Job Description & How to Apply Below
Overview
UiPath Developer / Support Engineer
Job Type: Full-Time, Direct Hire
Location:
Johnston, RI (Hybrid – 3 days onsite/week)
Reports To:
Automation Engineer VP
Position Overview:
The UiPath Developer / Support Engineer will be responsible for maintaining, enhancing, and providing L2 support for a fleet of 400–500 UiPath bots deployed across enterprise applications. This individual contributor role is focused on ensuring operational stability, resolving issues promptly, and delivering improvements that enhance automation resiliency.
- Respond to Level 2 support requests and resolve production incidents within SLA.
- Analyze logs and diagnose failures in UiPath workflows and orchestrations.
- Apply fixes and enhancements to existing automation solutions.
- Collaborate with developers and process owners to resolve defects and apply updates.
- Automate recurring diagnostics or triage tasks to improve support efficiency.
- Document all activities in ticketing systems and knowledge repositories.
- Participate in root cause analysis and contribute to continuous improvement initiatives.
- Explore opportunities for AI/ML integration to automate error prediction or support tasks.
- 2–4 years of professional experience with UiPath (development or support).
- Strong debugging and problem-solving skills using UiPath Studio and Orchestrator.
- Ability to work independently under pressure and meet SLAs.
- Excellent written and verbal communication.
- Familiarity with log analysis, exception handling, and process documentation.
- Experience supporting bots in an enterprise or regulated environment.
- Exposure to AI/ML tools for IT operations or automation.
- Knowledge of enterprise ticketing systems such as Service Now or Jira.
- Understanding of version control systems (e.g., Git) and deployment pipelines.
- Hybrid work environment (3 days onsite in Johnston, RI).
- 40 hours per week; standard business hours.
- Collaborative team culture with strong cross-functional support.
- 1st Round:
Technical Screen (30–45 min) - 2nd Round:
Team Interview - Optional:
Live Debugging / Workflow Review
Based on Experience
BenefitsStandard Client Benefits Package
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