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IT Support Technical Support

Senior Enterprise Technical Support Specialist

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Cornerstone onDemand
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking an Advanced Technical Support Specialist to deliver elite-level support to enterprise customers. The role requires over 5 years of customer support experience and at least 2 years in enterprise SaaS solutions. You will manage complex issues, mentor team members, and communicate effectively with stakeholders. Strong organizational skills and customer focus are essential, and the position involves leading customer reviews and driving support strategies.

Join a committed team dedicated to continuous improvement.
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Position Requirements
10+ Years work experience
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