Desktop Support

Job Description

Attention, we are hiring IT deployment techs to help support a short term project in the providence area

Pay: 20-26/hr

Duration: 8-12 weeks

This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. You will be responsible for deploying hardware, troubleshooting issues, and providing top‑notch customer service. Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.

• Deploy hardware and ensure devices are properly connected to the network.
• Troubleshoot Level I issues in real time.
• Understand intake processes related to IT Service Management (ITSM).
• Collaborate effectively with team members while also being able to work independently.
• Interact with medical staff, providing exceptional customer service and support.

• Experience with hardware deployment and network connectivity.
• Strong troubleshooting skills, particularly with Level I issues.
• Familiarity with IT Service Management (ITSM) processes.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Coachable, adaptable, and a self‑starter.

• Desktop Troubleshooting
• Hardware support
• Customer service
• Windows 10/11 Support
• Technical support

This is a contract position based out of Providence, RI.

The pay range for this position is $20.00 – $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Providence, RI.

This position is anticipated to close on Dec 22, 2025.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.