Hybrid Risk Management Analyst Claims Analyst Claims Insurance

Job Description

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* Duration:
** At least 1 Year from projected start date

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* Note:**

• Hybrid, 3 days remote, 2 days onsite (Mon & Wed onsite). Likely extension.

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* Position Summary:**

• We are seeking a highly organized and analytical Insurance Risk & Claims Analyst to support the State’s Risk Management function. This position will assist with insurance claims, third-party administrator (TPA) coordination, vendor insurance requirements, premium billing, policy administration, and agency support.
• The successful candidate will develop a strong understanding of the State’s insurance portfolio and serve as a knowledgeable resource to internal agencies, management, brokers, and other stakeholders.

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* Key Responsibilities:**

• Coordinate day-to-day claims activities with the State’s third-party administrator, including claim approvals, denials, settlements, releases, and related documentation within established authority levels.
• Review claims that exceed delegated authority and prepare complete documentation for management review and approval.
• Track claim activity, service levels, outstanding matters, and emerging trends; provide regular updates to Risk Management leadership.
• Process and monitor insurance premiums, invoices, payments, reconciliations, and internal cost allocations.
• Develop working knowledge of the State’s property, automobile liability, railroad liability, medical malpractice, and other commercial insurance programs.
• Explain applicable insurance coverage and requirements to agency personnel and assist with routine insurance-related questions.
• Review vendor RFPs, contracts, and scopes of work to determine appropriate insurance requirements.
• Assist in improving procedures, documentation, and workflows related to insurance and risk-management activities.
• Act as a primary contact for agencies regarding routine claims, insurance requirements, billing questions, and related requests.
• Coordinate with insurance brokers and maintain awareness of policy, coverage, renewal, and claims-related communications.
• Maintain accurate electronic and physical records for claims, policies, invoices, payments, and other risk-management documentation.
• Monitor and respond to requests received through the Risk Management shared inbox.
• Assist with annual insurance renewals by collecting exposure information, underwriting data, loss information, and other required documentation.
• Support special projects and strategic initiatives assigned by the Head of Risk Management.
• Perform other duties and responsibilities as assigned.

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* Required Qualifications:**

• Minimum of 2 years of experience in insurance, claims, risk management, or a closely related field preferred.
• Familiarity with commercial insurance policies, claims processes, and insurance administration.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail, particularly when working with financial records, claims, and policy information.
• Ability to understand detailed procedures, apply established guidelines, and work within defined authority limits.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency with Microsoft Excel, Outlook, Word, and other Microsoft Office applications.
• Ability to work effectively with internal agencies, insurance professionals, third-party administrators, and management.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts…