Interpreter

Overview

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Summary:

Under general supervision of the Manager Interpreter Services & Information Desk or designee, the Medical Interpreter provides both oral and written foreign language interpretation services to non-English speaking patients and employees. Explains hospital policies and procedures and provides assistance to patients who have limited English proficiency. All essential functions reflect the age-specific needs of patients. Sign Language Interpreters are also provided for Deaf and Hard of Hearing Patients and their families.

Brown University Health employees are expected to model the organization’s values of Compassion, Accountability, Respect, and Excellence, and to demonstrate core Success Factors such as Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

• Provide oral and written foreign language interpretation services to non-English speaking patients and Sign Language interpreters for Deaf and Hard of Hearing patients and their families.
• Interpret questions, responses, and instructions from medical providers and staff to patients, including technical terms; interpret patient responses and questions in person or by telephone.
• Interviews patients to complete required forms and guides patients to appointments by telephone or via escort when medically necessary.
• Assist hospital personnel by explaining billing systems, Community Free Service, HMOs and third-party procedures; aid patients in completing paperwork.
• Interpret cultural beliefs of non-English speaking patients and facilitate communication between hospital personnel and outside institutions or agencies as needed.
• Provide training to hospital personnel around cultural issues and ethnicity; support student interpreters and act as liaison for educational purposes when needed.
• Translate medical documents or information for hospital staff, patients, and families (e.g., medication instructions, brief letters) accurately and precisely.
• Record and maintain related documentation logs, records, and statistical data; maintain quality assurance, safety, environmental, and infection control compliance.
• Perform other related duties as required (e.g., answering telephone, inputting data).

• Demonstrated knowledge and skills to provide care to patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
• Associate Degree in any area related to science or human services or equivalent experience.
• Fluency and proficiency in English and a target foreign language; ability to accurately interpret and translate verbal and written material.
• Medical Interpreter Training Program Certificate; proficiency in Medical Terminology in English and a foreign language.
• Strong interpersonal and communication skills to work with medical providers and patients in emotionally challenging situations.
• Ability to interview, assess and train student interpreters and serve as liaison for educational purposes (e.g., Brown University Interpreter Aide Program).
• Knowledge, sensitivity, and ability to bridge ethnic values and cultural beliefs with American medical practices. Sign Language interpreters require certification and/or license.

Minimum of one to two years of formal Medical Interpreting.

Works in a normal office environment with significant exposure to patient care settings.

Pay Range: $25.24-$25.86

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status or marital status. Brown University Health is a VEVRAA Federal Contractor.

Rhode Island Hospital - 593 Eddy Street, Providence, Rhode Island 02903

3rd shift - every other weekend including weekends

Night

No

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