Supply Chain Procedural Technician

SUMMARY:

Under the general supervision of Brown University Health Supply Chain Operations Leadership, Supply Chain Procedural Technician provides high-level customer service and operational support to perioperative services and supporting procedural departments. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences;
Patient and Community Focus and Collaborate.

• Maintains quality assurance and practice standards in accordance with established system policies, procedures, and objectives. Recognizes or anticipates problems and refers them immediately to the appropriate person for resolution if needed.
• Follows established processes to reasonably ensure uninterrupted supply of all inventory items needed to maintain supply chain managed operating rooms, procedural areas, and ancillary departments.
• According to the area, performs any combination of the following duties: counting, organizing, ordering, delivery, picking, packaging, put away, inspection, and/or receiving of equipment and supplies.
• Responsible for assuring supplies are available to support patients and caregivers in supply chain managed operating rooms, procedural areas, and ancillary departments.
• Maintains stock within assigned areas in a clean and orderly manner including storage rooms. This includes overall organization, shelves, bins, carts, and clear and correct labels.
• Orders approved supplies through Brown University Health Purchasing utilizing the electronic ordering system; expedites orders; receives stock and maintains inventory par levels.
• Adjusts and maintains par levels based on usage demand, total cost, and just-in-time principles.
• Identifies, quantifies, and acts on variables which impact par levels. Reports supply shortages and urgent order status appropriately. Works with supply chain and departmental to adjust pars to meet clinical need and Brown University Health supply spend goals.
• Timely communicates and follows up with vendors, department staff, and other personnel regarding supply chain managed surgical or procedural products.
• Works with Supply Chain Leadership to identify and execute department strategic goals for inventory management, cost savings, inventory reduction and improvement programs.
• Assists in the reconciliation of purchase orders, resolving discrepancies with vendors, receiving department and accounts payable.
• Participates in the annual supply physical inventory and acts as a Supply Chain representative during all audit procedures.
• Implements inventory management processes and principles including rotation of stock utilizing dated material policy and/or FIFO (first in first out).
• Operationalizes the product recall and substitution processes including communication as necessary.
• Receives material by verification of package or bin contents by review of packing slips, receiving slips, or purchase orders, and maintains appropriate records. Identifies and resolves discrepancies.
• Transports and/or unloads supplies from receiving area or dock using hand or electric lift trucks as needed.
• Interacts with suppliers to confirm or expedite delivery of orders and/or initiate and execute returns.
• Performs other related duties such as answering telephone and pager, relaying messages, conducting stock audits and reconciliations, cleaning work area, filing, and documentation, etcetera as required.
• Functions independently within broad scope of department policies and procedures; refers specific problems to Supply Chain leadership where clarification or exception may be required.
• May provide functional guidance and training to new employees regarding supply chain operations.
• Performs other duties as required.

BASIC KNOWLEDGE:

• High School Diploma or equivalent required and a minimum of 2 years of experience in Supply Chain, operating rooms, or procedural areas.
• Basic knowledge of medical terminology, aseptic techniques, operating room environment, and inventory management preferred.
• A high level of interpersonal skills to effectively represent Brown University Health and Supply Chain in interaction with all levels of personnel within and outside the organization.
• Proficient in basic Microsoft Office tools and ability to learn necessary supporting information systems.

• Sits, stands, and walks intermittently throughout the day. Must have the ability to lift and carry up to 50 pounds, push and/or pull moderately heavy supplies, materials, and equipment.
• Some exposure to the outside elements and some heat and cold discomfort.
• Exposure to contaminated items, strong detergents, and…