Restaurant Server​/Bartender​/St. Louis Airport Hotel

Responsibilities

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.
• Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
• Memorize menu selections and wines, including daily specials and basic ingredients.
• Use proper verbiage and etiquette including serving ladies first.
• Write order on check or memorize order.
• Relay order to kitchen and service bar using a point of sale system.
• Observe guests to fulfill additional requests and to perceive when the meal has been completed for checkout.
• Total the bill and accept payment or refer the guest to cashier.
• Ladle soup, portion pies and desserts, and brew coffee.
• Clear and reset counters or tables at the conclusion of each course.
• Assist in cleaning and wiping down service and prep areas.
• Notify a manager immediately of any guest complaints.
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested.
• Maintain and follow all cash handling procedures.
• Use proper etiquette guidelines for seating guests.
• Ask department telephone using proper telephone etiquette.

• Minimum lifting of 50 pounds.
• Pushing, bending, stooping, upward reaching, and manual dexterity.
• Hearing, writing, and typing abilities.
• Minimum pulling of 50 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must be knowledgeable of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education preferred; relevant training and experience required.
• Ability to timely obtain any required licenses or certificates.
• CPR training and first aid training preferred.
• Additional language ability preferred.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality