Business Development & Relationship Manager

About the Company
Our client is awell-established disaster cleanup and property restoration company serving residential, commercial, and institutional clients across southern New England. We help property owners recover quickly and safely from water, mold, fire, and storm-related events. Their reputation is built on delivering high-quality work, clear communication, and long-term growth opportunities for our team members.

Position Summary
Were looking for a self-motivated, personable, and persistent Sales Representative to help expand our footprint in the Rhode Island, Massachusetts, and Connecticut markets. This is a high-impact, relationship-driven sales role focused on growing our client base among institutional and commercial property owners and managers.

You'll be responsible for identifying and building long-term relationships with referral sources, creating brand awareness, supporting the sales process, and helping to drive profitable revenue growth. This is a great opportunity to join a recession-resistant industry with strong compensation potential and room to grow professionally.

Key Responsibilities

• Build a pipeline of new business through consistent prospecting and outreach
• Identify, contact, and maintain relationships with property managers, facilities managers, building engineers, and other commercial clients
• Support key account retention and expansion with existing clients
• Plan and execute educational events and marketing activities (e.g., lunch-and-learns, co-branded events, trade shows)
• Represent the company at industry events, association meetings, and community outreach programs
• Collaborate with the internal sales and operations teams to ensure alignment on strategy and execution
• Use CRM tools to manage client relationships and record activities consistently
• When appropriate, attend client entertainment events (e.g., sports outings) to further develop strategic relationships

Qualifications

• 1+ years of experience in outside sales or customer-facing roles (restoration, construction, or facilities services industry preferred but not required)
• Strong verbal and written communication skills
• Confident, professional, and comfortable initiating conversations and handling rejection
• Organized and disciplined with CRM or contact-tracking software
• Able to work independently while coordinating effectively with teammates
• Valid drivers license and ability to travel throughout the region

Preferred Attributes

• Relationship-driven with a natural ability to connect and build rapport
• Curious, coachable, and motivated by results
• Willing to represent the company in a variety of professional and social settings
• Passionate about providing value and solving customer problems