Account Manager - Manufacturing

Pay:$22–$25 per hour (based on skills and experience)
Location:Menifee, CA 92585
Schedule:Monday–Friday. Flexible start times between6:00 AM – 4:00 PM
(most likely around7:00 AM – 3:30 PM
).

We are seeking a
detail-oriented and analytical Account Management & Sales Support Specialist
to support our national accounts and sales team. This role is ideal for someone who enjoys working cross-functionally, analyzing sales data, and ensuring customers receive accurate pricing, timely order updates, and excellent service.

In this role, you will act as a
key liaison between customers, sales personnel, and internal departments
, helping coordinate order management, pricing analysis, and delivery timelines to support a seamless customer experience.

This is a great opportunity for someone who enjoys
data analysis, customer communication, and operational coordination within a sales environment.

• Serve as a primary contact for
  national account inquiries
  , handling incoming calls, follow-ups, and order updates
• Provide
  pricing and delivery information
  for customer quotations
• Enter, edit, and manage
  new orders and change orders
  within the ERP system
• Coordinate closely with internal teams including
  Sales Support, Marketing, Order Processing, Shipping, Material Planning, Quality, and Accounting
• Track and
  expedite delivery schedules
  to meet customer expectations
• Prepare and analyze
  order status, sales performance, and operational reports
• Process
  Return Material Authorizations (RMAs)and resolve order discrepancies
• Verify purchase orders and order changes to ensure accuracy
• Maintain and update
  charts, graphs, and performance tracking data
• Assist the Inside Sales Manager with
  tariff analysis and related reporting
• Maintain strong knowledge of
  company agreements, policies, procedures, and pricing structures

• High School Diploma required
• Associate or Bachelor's degree in
  Business, Finance, or a related field preferred

• Experience in
  customer service, sales support, purchasing, order management, or accounting
• Experience working with
  ERP systems or order management systems
  is highly preferred

• Strong
  analytical and problem-solving skills
• Excellent
  communication and customer service abilities
• Ability to
  manage multiple priorities and meet deadlines
• Comfortable working with
  data, reports, and spreadsheets
• Proficiency with
  Microsoft Excel, Word, and Outlook
• Ability to collaborate with
  cross-functional teams