Customer Success Specialist

Selling isn't about pressure here;
Industrial Excellence Corp's Customer Success Specialist earns trust in Providence and lets the deal close itself. Honestly, the draw is the ownership: $85,000 - $129,000 and temporary hours come standard, but the sales marketing reins are the real prize.

• Run discovery calls that uncover budget without asking for it
• Own the full sales cycle from initial outreach to signed contract
• Write follow-ups that get answered, not the ones that get ignored
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Own the post-sale check-in that turns clients into references

• Comfort with an Industrial Excellence Corp pace that rarely sits still
• A bias toward asking the dumb question before the expensive mistake
• Enough First Call Resolution to be dangerous, enough Upselling to be trusted
• Demonstrated wins in sales marketing work somewhere near Providence, RI

We built Industrial Excellence Corp in Providence, RI to give sales marketing teams the candidly-kind tools they actually deserve. We hand new Customer Success Specialist hires real ownership early because trust given freely tends to be returned.

Combine $85,000 - $129,000 with growth, generous benefits, and a mentor, and you have the reason people stay at Industrial Excellence Corp for years.

Re-confirmed open this morning, the senior seat at Industrial Excellence Corp stays available.