Clinical Program Supervisor, Family Coaching and Visitation

The Family Coaching & Visitation (FCV) program supports families involved with the Department of Children, Youth and Families (DCYF) who are working toward reunification with their children. The program provides supervised parent-child visitation along with hands-on coaching and support to help parents strengthen their parenting skills, build positive relationships with their children, and make progress toward the goals identified in their service plans.

Through individualized coaching during visits, case management, in-home after care services, and collaboration with DCYF and other members of the family’s support team, FCV works to help families develop the skills, confidence, and supports needed for safe and successful reunification.

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary:

Works as part of a trauma-informed and multi-disciplinary team to provide supervised visitation, parent coaching, case management, transportation, staff supervision, and program support to assist families with working towards reunification with their children. Works collaboratively with program clinician and program case managers to provide clinical consultation and to oversee therapeutic intervention to support children and families involved in the child welfare system.

Works to ensure Medicaid and contract compliance as well as implementation of treatment plan goals. Supervises program clinician and case managers reviewing documentation, onboarding staff, and providing training. Clinically reviews and approves program assessments and treatment plans. Working on a team with the program clinician, the clinical program supervisor will complete comprehensive clinical assessments in compliance with Medicaid and program standards, as well as provide ongoing clinical support when indicated.

Covers for program clinician or other staff as needed. Develops trainings along with the program director to ensure staff’s professional development.

Specific Duties /Responsibilities:

Provides services in a culturally responsive and inclusive manner that respects each individual's and family's cultural background, identity, values, language, beliefs, abilities, and preferences.

Provide case management and supervised visitation services to families enrolled in the Family Visitation and Coaching program.

As part of a team, oversee completion of initial assessments, including FCV Case Manager Assessment, Family Assessment, FAST, NCFAS G +R, and treatment plans for all assigned children and families within 30 days.

Review documentation of staff including; court letters, treatment plans, case manager assessments, and visit notes.

Review and clinically approve Family Assessments and treatment plans.

Ensures timely completion of all performance evaluations for case managers and program clinician.

Provides direct supervision, support, and guidance to program case managers and program clinician as to ensure quality of program services and to provide overall professional development support.

Provide administrative and reflective supervision to assigned supervises.

Provide developmentally appropriate feedback and coaching to parents in a positive manner, helping them build the skills and system navigation knowledge they need to self-advocate and meet service plan goals.

Ensure weekly contact with DCYF staff for all assigned families.

Ensure supervises meet all program requirements.

Work with program director to ensure contract and Medicaid compliance and program coverage.

Respond to case manager needs on the visitation floor and by phone. Ensure that visit protocols are being followed according to program policy and procedure and maintain ongoing communication with program director…