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Ticket Office Clerk

Job in Provo, Utah County, Utah, 84605, USA
Listing for: Brigham Young University
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below

Join to apply for the Ticket Office Clerk role at Brigham Young University
.

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter‑day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students.

We take an active role in the University's Mission: “To assist individuals in their quest for perfection and eternal life.”

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter‑day Saints.

Job Description

Ticket Office Clerk

This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone‑based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in‑person customer service and ticket sales at event venues.

Note:

This is a part‑time position (17.5) hours per week.

What You’ll Do In This Position
  • Sell tickets and assist customers with online purchases for athletic and fine arts events
  • Provide friendly, professional customer support via phone, email, and text
  • Work event shifts that include in‑person customer service and ticket sales
  • Enjoy working with people and delivering excellent customer experiences
  • Think logically and solve problems efficiently
  • Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
  • Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events
Required Qualifications
  • A firm commitment to the mission of BYU
Preferred Qualifications
  • One year of box office experience
Benefits

This position comes with fantastic benefits, including:

  • Employee assistance program, available to the employee and all members of their household
  • Access to the library
  • Free on‑campus parking
  • Free UTA pass
  • Discounts at the BYU Store and for many events at BYU
Required Documents

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter‑day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world‑class education, but for its deep commitment to inspired religious values. Gathered together in a Christ‑centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

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