Previous Customer Service

Overview

Previous Servers and Customer Service Wanted - Patient Care

No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal

Work Location: 145 West 200 North, Ste 600, Provo, Utah 84601

Make a Real Difference Every Day

Are you great with people and ready for work that actually matters? At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care.

We’re not looking for medical backgrounds — we’re looking for human connection
. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.

Don’t Have Healthcare Experience? We’ll Train You!

We provide full, paid training and national certification. You bring:

2+ years of full-time work experience
Strong communication skills
A kind, composed, and positive attitude
A passion for helping people feel seen, heard, and valued

️ Your Role as a TMS Technician

As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

Your day-to-day:

• Work one-on-one with patients during treatment sessions
• Operate and monitor our high-tech TMS therapy machine
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth
• Track and document progress to share with medical staff
• Be a steady, supportive presence throughout each patient’s care journey

What We’re Looking For

You don’t need a medical degree — just a genuine love for helping people.

We’re seeking someone who:

• Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
• Is naturally empathetic, calm, and uplifting
• Communicates clearly and professionally
• Is reliable
  , growth-oriented, and receptive to feedback
• Wants to be part of something bigger than a job

Why You’ll Love Working at Serenity

Fulfillment – Help people take back their lives
Career growth – We promote from within as we expand nationwide
Supportive culture – You’ll be valued for who you are and how you care

Our Benefits Include:

• 90% employer-paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities

About Serenity Healthcare

We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion.

Apply Today – Be the Reason Someone Finds Hope Again

Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.